Data and digital organisational benchmark for R&I

Context and objectives

The R&I department of a food industry player wanted to compare how far it had operationalised its data and digital transformation with competitors and similar players, and to identify best practices and key challenges through case studies.

Outcome

• The benchmark was a key input to move forward with the client's R&I data and digital transformation.
• Its learnings on competences, data governance and data use cases helped the client make better choices.

Our approach

• Around 16 interviews and a literature review
• Key learnings on how R&I data and digital functions are organised
• FMCG and pharmaceutical case studies
• Insights on defining a data and digital strategy

The benchmark covered:

• data and digital decision-making processes;
• competences and organisation;
• the data maturity of R&D;
• data governance initiatives;
• key challenges and best practices.